Purple Heart Services Knowledge Base

1. Open Outlook 2003, 2007, or Outlook Express.
2. Click on Tools
3. Select Accounts
4. Set up a New Account
5. The following is the information needed to set up your account:

• Your email address:    (example:  wxyz@myvbtc.org)
• Your User Name         (same username as used in Student Center)
• Your Password           (same password as used in Student Center)
• Type of Account:        IMAP
• Incoming mail server: mail.myvbtc.org
• Outgoing mail server: mail.myvbtc.org

6. After your account is created, you need to go back into the account settings and change the following items:

• Check the box that states My server requires authentication
• Check the box that states This server requires a secure connection.  On Outlook Express select SSL, Outlook 2003 or 2007 select TLS or Auto.

7.   You will still be unable to send outgoing mail until you set up a TLS/SSL cert.  To obtain a VBTC cert., please visit submit a tech support ticket.  Only those in the United States can obtain this cert.  All others can still utilize V-Mail in Outlook by setting their ISP SMTP server as default.