Purple Heart Services Knowledge Base

About Purple Heart Call Center (PHCC)

The Purple Heart Call Center is an international contact center / call center and help desk consulting firm.  From inception to completion PHCC provides customized business solutions to companies both large and small to include market research, appointment setting, lead generation, Tier 1 and Tier 2 help desk services, CRM and database management resulting in an end-product solution.

By utilizing virtual (at-home) agents we can provide companies an on-demand approach to their specific needs.Unlike many other call center / help desk centers we train our agents through an extensive course (12-15 weeks) ensuring agents working with Purple Heart Services as a whole are fully trained and motivated to succeed, resulting in a lower attrition rate within our programs, and quality results for all businesses contracted with us.

PHCC is an integral part of Purple Heart Services (www.PurpleHeartServices.com) providing all call center support and service for outside companies through contracts.  All employees of the PHCC are graduates of Purple Heart Services (PHS) training programs.  By employing the PHCC via a contact, a company provides steady employment to combat wounded, disabled veterans, and their spouses.

Please feel free to review the attached PDF regarding PHCC, visiting our parent site at www.PurpleHeartServices.com, or by contacting us at the information below.

Contact Information
On the web:  www.PurpleHeartCallCenter.com
By telephone:  (703) 635-3532
By e-mail:  info@purpleheartcallcenter.com