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http://www.purpleheartservices.com/knowledgemanager en-us http://www.purpleheartservices.com/knowledgemanager ActiveKB NX jfrazier@purpleheartservices.com Wed, 08 Sep 2010 09:32:17 EDT 20 http://www.purpleheartservices.com/knowledgemanager/questions/451/ The application process for any of our training programs is relatively simple yet can require several steps to be completed before admission into a program which can create confusion. To help you ... Angela Preimesberger Mon, 30 Aug 2010 18:28:55 GMT http://www.purpleheartservices.com/knowledgemanager/questions/452/ How to submit a technical support request.Navigate in Internet Explorer to:www.purpleheartservices.com/supportIf you have not previously created an account create an account by clicking "Sign Up H ... Angela Preimesberger Fri, 07 May 2010 18:21:51 GMT http://www.purpleheartservices.com/knowledgemanager/questions/437/ Here at VVTI we occasionally receive faxes that are unreadable or blank as well as some that are cut-off in transit. For this very reason, any fax we receive is reviewed for clarity and then uplo ... Angela Preimesberger Mon, 08 Mar 2010 16:05:01 GMT http://www.purpleheartservices.com/knowledgemanager/questions/449/ As a trainee your time is managed within a virtual time clock, WebClock. Any time you are scheduled to be in attendance you are to be accounted for in WebClock. WebClock can be accessed through ... Angela Preimesberger Thu, 21 Jan 2010 20:26:17 GMT http://www.purpleheartservices.com/knowledgemanager/questions/440/ Upon entering training all students are given an emergency outage plan. It is attached below (scroll down to download the PDF file). This should be printed and stored in a safe place for referen ... Angela Preimesberger Thu, 21 Jan 2010 20:22:20 GMT http://www.purpleheartservices.com/knowledgemanager/questions/430/ Win 7, Vista, or XP?We currently allow students to enter our program using Win 7, Vista, or XP. MacOS, UNIX/Linux/BSD, and older Microsoft Windows Operating systems are not supported. Compatibil ... Angela Preimesberger Thu, 21 Jan 2010 20:18:52 GMT http://www.purpleheartservices.com/knowledgemanager/questions/426/ Spark is an XMPP instant messaging program used by Purple Heart Services to maintain a constant and collaborative stream of communication throughout our duty days. With Spark, all departments of ... Angela Preimesberger Thu, 21 Jan 2010 20:09:11 GMT http://www.purpleheartservices.com/knowledgemanager/questions/300/ A high speed landline-based (cable/dsl) internet connection is mandatory to participate in the program. You do not require any special VOIP service from your provider. The application we utilize ... Jonathan Frazier Thu, 21 Jan 2010 20:05:08 GMT http://www.purpleheartservices.com/knowledgemanager/questions/443/ A slow running computer is a symptom of a larger problem, much like a fever is a symptom of an illness in living creatures. Although prevention is always the best key to avoiding computer problem ... Angela Preimesberger Mon, 28 Dec 2009 15:30:00 GMT http://www.purpleheartservices.com/knowledgemanager/questions/371/ We recommend an anti-virus program that works well with the programs used here at the school. If you are buying a new machine and have the option to choose an anti-virus program then we recommen ... Jonathan Frazier Mon, 28 Dec 2009 15:22:24 GMT